Overview
Memberships offer a convenient way to provide patients with recurring services and product discounts while automating monthly payments. AcuBliss now supports three membership modes — Per-Service, Discount-Only, and Shared-Visits — so you can offer the option that best fits your practice and your patients.
Choosing Your Membership Mode
When creating a membership, you'll choose one of three modes. Each one handles sessions, pricing, and discounts differently.
Per-Service (the classic)
This is the membership model you already know — nothing has changed here. Bundle specific services with a set number of sessions each (e.g., 4 massages + 2 acupuncture sessions per month) for a fixed monthly fee.
Supports session rollover, reduced pricing for extra sessions beyond what's included, and product discounts.
Best for patients who know exactly which services they want each month.
Discount-Only ✨ New
Patients pay a flat monthly fee in exchange for a percentage discount on every session they book that month.
How it works: You set the monthly fee and the discount percentage — for example, $50/month for 50% off every visit.
No session limits, no pre-selected services — just a consistent discount across the board.
Best for patients who visit often but whose needs vary week to week, or practices that want a simple loyalty tier.
Shared-Visits ✨ New
Patients get a pool of sessions per month they can use across a group of eligible services — they choose how to spend them.
Example: 5 sessions/month, usable for any combination of Service A, B, or C.
Sessions used on eligible services are fully covered by the membership.
Optional extra discount: You can also offer a percentage or flat-fee discount on services outside the eligible group, so patients still get value if they book something not in the pool.
Product discounts are also available.
Best for patients who want flexibility without committing to specific services upfront.
💡 Not sure which mode to pick? Want predictability and bundled services? → Per-Service. Want simplicity and broad savings? → Discount-Only. Want flexibility within a curated group of services? → Shared-Visits.
What stays the same across all modes
All three are billed as a recurring monthly fee.
All three can include product discounts while the membership is active.
Creating and Managing Memberships
Access Membership Settings:
Navigate to Settings > Billing > Memberships.
Click the blue Add Membership button.
Choose your membership Mode
Build Your Membership Plan:
Name: Create a unique name for the membership.
Product Discounts: Specify a percentage (e.g., 15%) or leave blank for no discount.
Services: Add services (e.g., 4 follow-up treatments per month). Adjust values or offer a monthly discount.
Rollover Control:
None: No unused services roll over (default).
All Services: Unused services roll over entirely.
Partial: Allow a limited number of services to roll over (e.g., one).
Extra Service Pricing:
Set reduced rates for additional services beyond the monthly limit.
Finalize Membership:
Add additional services, like massages, with unique pricing and discounts.
Set the monthly charge and save the membership.
Activating and Managing Patient Memberships
Subscribe Patients:
Go to a patient's profile.
Navigate into the Dashboard -> Packages & Memberships section.
Here you can see active Memberships or Add a new one.
Payment Processing:
Membership charges are automatically deducted monthly.
View financial snapshots to track service usage and remaining benefits.
Deactivating Memberships:
Memberships can be deactivated at any time through the patient's account.
Benefits of Memberships
Simplifies patient billing with automated monthly charges.
Encourages consistent care through recurring services.
Offers three flexible modes to match your practice style and your patients' needs.
Supports customizable discounts and product discounts across all modes.
Questions about which mode is right for your practice? Reach out — we're happy to help! ✨