Patients get a chance to give you their insurance information in the portal where they are asked the following questions that a receptionist might commonly ask for medical/legal reasons. “Is your condition the result of a work related injury?” “Is your condition the result of an auto accident or personal injury case?” “Do you have health insurance?” They can upload a copy of their insurance cards and even update this information in the patient portal. 

We conveniently show the language of your “insurance policies” at the top of the insurance section of the patient portal so patients can learn how you handle insurance cases.