Overview
When a patient or staff member deletes or anonymizes a chart, all Protected Health Information (PHI) is erased. Staff members are notified via email, which includes necessary details to manage remaining balances and comply with GDPR regulations.
You can easily see all anonymized patients by using the "Deleted" filter on the patients list.
Steps to Manage Deleted/Anonymized Patients
Receive the Notification Email:
When a chart is anonymized, staff members will receive an email containing relevant details about the patient.
Using the "View patient" link you will get to the anonymized chart
Review the Provided Data:
The email will include view patient link that will get you to their chart where you can download their data.
Use this information to address any remaining balances or practice-related records.
Download the File Promptly:
The patient’s data file will be available for 7 days only.
After 7 days, all patient data will be permanently removed from the practice.
GDPR Compliance
The process complies with the General Data Protection Regulation (GDPR), a European Union regulation designed to protect personal data and privacy. GDPR ensures:
Right to Erasure: Patients can request their data be deleted or anonymized.
Data Protection: PHI is securely handled and permanently removed after the retention period.
By adhering to GDPR standards, your practice ensures data security and respects patient privacy rights.